• Your shopping cart is empty!

Return Policy

Return Policy


We Want You to Love Your Purchase


Welcome to Reslak.com. We strive to provide you with exquisite jewelry that exceeds your expectations. However, if for any reason you are not completely satisfied with your purchase, we're here to help.


Eligibility


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that certain items, such as earrings, may be ineligible for return due to hygiene reasons.


Initiating a Return


To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us via email at reslak.com or by filling out the contact form on our website. Please provide your order number and a brief explanation of the reason for the return.


Return Process


Once your return request is approved, we will provide you with instructions on how to return your item. Please securely package the item and ship it back to us using a trackable shipping service. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.


Refunds


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.


Exchanges


If you would like to exchange your item for a different size, style, or color, please indicate this when contacting our customer service team. We will do our best to accommodate your request, subject to product availability.


Damaged or Defective Items


If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund as necessary.


Contact Us


If you have any questions or concerns about our Return Policy, please don't hesitate to contact us at reslak.com. Our dedicated customer service team is here to assist you every step of the way.


Thank you for choosing Reslak. We appreciate your business and hope to exceed your expectations with our exceptional jewelry collections.


Elevate your elegance with Reslak.